About

Who we are

A community-rooted advice service delivering free, impartial & confidential support

Our mission is to empower people by giving them the guidance they need to tackle problems and protect their rights.

Since our organisation began, we’ve supported thousands of people with practical help and advocacy.

est.
1972

5+ decades of expertise

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%

Committed to our community

Our team

Meet the team who make it happen

David Watton

Lead Receptionist

Helen McNeill

Volunteer Receptionist

Emma Graham

Triage Officer

Henna Dillon

Triage Officer

John Campfield

Senior Advisor

David Boyd

Advisor

Diana Johnston

Advisor

Liliana Soczówka

Advisor

Maggie Swarbrick

Advisor

Soren Stewart

Advisor

William Baxter

Benefit Applications Officer

Ciara Campbell

Benefit Tribunal Representative

Lisa McMillan

Money and Debt Advisor

Fiona Fingleton

Advice 4 Health Lead (Mid Ulster)

Stuart Boswell

Advice for Health Causeway Lead (Causeway)

Jenny Kennedy

Finance Manager

Samantha Boswell

Chief Officer

Your needs guide our work

Our Values

People First

Your needs guide our work.

Respect for All

We celebrate diversity and promote equality.

Integrity & Compassion

Every interaction matters.

Some of our partners

We work with councils, health agencies, charities and local organisations to support our community

Speak to us today

We can offer guidance, advice and support to navigate any situation